ARCHIVED - Towards Real Equality of Official Languages: Language of Work Within Federal Institutions of New Brunswick
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June 2006
Table of Contents
- OVERVIEW OF FINDINGS
- PERSONAL AND CENTRAL SERVICES
- LEADERSHIP
- RECOMMENDATIONS
- THE SURVEY
- FOCUS GROUPS
- INTERPRETATION NOTES
RESULTS OF THE SURVEY AND FOCUS GROUPS
- USE OF THE OFFICIAL LANGUAGES IN THE WORKPLACE
- First official language and oral communication
- First official language and written communication
- Writing in English: the easiest way
- SELF-ASSESSMENT OF LANGUAGE SKILLS
- CHANGES IN LANGUAGE SKILLS SINCE JOINING THE FEDERAL GOVERNMENT
- AVAILABILITY OF WORK INSTRUMENTS AND PERSONAL AND CENTRAL SERVICES IN BOTH OFFICIAL LANGUAGES
- Delivery of personal and central services
- Differences in the delivery of personal and central services by region
- Problems in communicating with the regional office in Halifax
- The different realities as identified in the focus groups
- Retaining French skills in mostly English-speaking environments
- Which positions should be bilingual?
- DIRECTIVES ON THE EQUITABLE USE OF THE TWO OFFICIAL LANGUAGES IN THE WORKPLACE
- PERCEPTIONS OF THE USE OF ENGLISH AND FRENCH
- Solutions to obstacles
- RECENT PROGRESS: A CHANGE OF CULTURE UNDER WAY
CONCLUSIONS AND RECOMMENDATIONS
- LEADERSHIP
- LANGUAGE TRAINING
- PROMOTION OF AN ORGANIZATIONAL CULTURE CONDUCIVE TO RESPECT FOR LANGUAGE RIGHTS
APPENDIX
LANGUAGE PROFILE OF RESPONDENTS FOR THE SURVEY OF FEDERAL PUBLIC SERVICE EMPLOYEES IN NEW BRUNSWICK
SURVEY
LANGUAGE OF WORK OF FEDERAL PUBLIC SERVANTS WORKING IN NEW BRUNSWICK