ARCHIVED - Appendix 3 Observation results for federal institutions

WarningThe Standard on Web Usability replaces this content. This content is archived because Common Look and Feel 2.0 Standards have been rescinded.

Archived Content

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Page 9 of 9

Institution Visual active
offer*
Active offer in
person**
Availability
of service in
French
Air Canada
(Toronto Pearson International Airport)
68% 5% 55%
Air Canada
(Vancouver International Airport)
75% 0% 23%
Canada Mortgage and Housing Corporation
(Granville Island)
91% 14% 100%
Canada Post 94% 18% 73%
Canadian Air Transport Security Authority
(Toronto Pearson International Airport)
86% 9% 9%
Canadian Air Transport Security Authority
(Vancouver International Airport)
62% 48% 43%
Greater Toronto Airports Authority 58% 0% 18%
Parks Canada Agency 100% 43% 95%
Service Canada 100% 75% 92%
Vancouver Airport Authority 53% 0% 10%

* Bilingual signage

** Bilingual greetings



Previous Page | Table of Contents