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To gather the data, we contacted the departmental manager responsible for Part VII of theOfficial Languages Act in each of the federal institutions concerned in order to become familiarwith the extent of the new models of cooperation. We also conducted interviews with variouspeople in government, including representatives of the Treasury Board and the regional officesof the Office of the Commissioner of Official Languages, in order to inventory the maximumnumber of new models of cooperation and future directions in this area.

We also contacted community agencies in various sectors in each province to complete theinventory of examples and understand their points of view about this new trend in providinggovernment services.

The analysis of the entire situation and the conclusions drawn were enriched by two legalopinions from recognized experts in the field.

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