ARCHIVED - For Rent: In Search of Bilingual Services from Businesses in NCR Federal Buildings - Follow-up
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February 2006
Table of Contents
LANGUAGE REQUIREMENTS IN LEASES
- Methodology
- Spot checks of businesses in the NCR, by province
- Availability of services on the Quebec side of the NCR
- Availability of services on the Ontario side of the NCR
- Spot checks of NCC businesses located in the NCR
- In-person and telephone services
- Signage, written material and Web sites
- Spot checks of PWGSC businesses located in the NCR
- In-person and telephone services
- Signage, written material and Web sites
- Conclusions
MONITORING AND CONTROL MECHANISMS
APPENDIX A
List of new recommendations, responses from institutions and our responses
APPENDIX B
Implementation of the 2004 recommendations