ARCHIVED - For Rent: In Search of Bilingual Services from Businesses in NCR Federal Buildings - Follow-up

WarningThe Standard on Web Usability replaces this content. This content is archived because Common Look and Feel 2.0 Standards have been rescinded.

Archived Content

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

 

 

 

Page 1 of 12

February 2006

Table of Contents

HIGHLIGHTS

BACKGROUND

LEGISLATIVE FRAMEWORK

LANGUAGE REQUIREMENTS IN LEASES

SPOT CHECKS OF BUSINESS

  • Methodology
  • Spot checks of businesses in the NCR, by province
    • Availability of services on the Quebec side of the NCR
    • Availability of services on the Ontario side of the NCR
  • Spot checks of NCC businesses located in the NCR
    • In-person and telephone services
    • Signage, written material and Web sites
  • Spot checks of PWGSC businesses located in the NCR
    • In-person and telephone services
    • Signage, written material and Web sites
  • Conclusions

MONITORING AND CONTROL MECHANISMS

PROMOTING LINGUISTIC DUALITY

ASSISTANCE TO TENANTS

CONCLUSIONS

APPENDIX A
List of new recommendations, responses from institutions and our responses

APPENDIX B
Implementation of the 2004 recommendations

BACKGROUNDER