ARCHIVED - Implementation of Section 41 of Part VII of the Official Languages Act at the Canadian Radio-television and Telecommunications Commission

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February 2007

Table of Contents

HIGHLIGHTS

INTRODUCTION

• Mandate and Profile of the Organization
• Two Distinct Roles
• Constitutional, Legislative and Administrative Framework
• Scope of the Audit

AUDIT METHODOLOGY

AUDIT RESULTS

1. THE CRTC’S COMMITMENT TO IMPLEMENT SECTION 41 OF THE OFFICIAL LANGUAGES ACT
   • Official Languages at the CRTC
   • Information for Managers and Employees
2. MEASURES AND ACTIVITIES TO IMPLEMENT SECTION 41 OF THE OFFICIAL LANGUAGES ACT
   • Action Plan and Achievements in the Implementation of Section
   • Information for Applicants, Broadcasting Licensees, Licensee Telephone Companies and Official Language Minority Communities
   • Policy Review
3. CONSULTATION OF OFFICIAL LANGUAGE MINORITY COMMUNITIES
   • 2000-2001
   • 2004-2005
   • 2005-2006
4. MONITORING PERFORMANCE
   • Results of Monitoring Mechanisms
   • Performance Management for Executives and Managers

CONCLUSION

APPENDIX A

• List of Recommendations, CRTC Action Plan and Our Response to the Action Plan

APPENDIX B

• Policies Reviewed

APPENDIX C

• Broadcasting Policy for Canada
• Canadian Telecommunications Policy

APPENDIX D

• Audit Objectives and Criteria