Filing a complaint
We are currently experiencing technical problems with our complaint form. We invite you to file your complaint using the following e-mail address: Complaints-Plaintes@clo-ocol.gc.ca.
Please provide the following information in your e-mail: your name, phone number or e-mail address where you can be reached, a summary of the incident, the name of the federal institution, the date and time of the incident, and any documentation that may help us address your complaint.
All information gathered through this complaint form is kept confidential. The personal information disclosed to the Office of the Commissioner of Official Languages is gathered in compliance with the Privacy Act. This personal information can be used for investigation purposes or reports on complaints received under section 58(2) of the Official Languages Act, investigation products, satisfaction surveys and official languages consultations of the Office of the Commissioner.