2007

The Federal Court of Appeal confirms that Air Canada violated Part IV of the Official Languages Act

The Federal Court of Appeal dismissed an appeal against two Federal Court decisions regarding a violation of Part IV of the Official Languages Act and compensation awarded against Air Canada.

Although Air Canada is no longer a crown corporation, it is under a statutory duty to comply with the Official Languages Act and its Regulations under section 10 of the Air Canada Public Participation Act (ACPPA). This applies to subsidiaries as well, under subsection 10(2) of the ACPPA.

The Federal Court had determined that the inability of Air Canada or its subsidiary, Air Ontario, to serve Mr. Thibodeau in French aboard a flight from Montréal to Ottawa constituted a violation of Part IV of the Official Languages Act and, in a second decision, had ordered Air Canada to issue a formal letter of apology and to pay compensation.