Examples of complaints

Below you will find examples of complaints that led to a positive outcome following an investigation conducted by the Commissioner of Official Languages. Each example, listed by part of the Official Languages Act and by year, includes a short description of the situation and a summary of the outcome. If a complaint has been referenced in our annual report, a link to a more detailed version of the complaint is provided. All complaints are confidential. Any names appearing in these examples are used with the permission of the parties involved.

Complaint Part(s) of the Act Year
Communications with and services to the public (Part IV, sections 21 to 33) 2019
Language of work (Part V, sections 34 to 38) 2019
Communications with and services to the public (Part IV, sections 21 to 33) 2019
Communications with and services to the public (Part IV, sections 21 to 33) 2019
Communications with and services to the public (Part IV, sections 21 to 33) 2018
Communications with and services to the public (Part IV, sections 21 to 33) 2018
General staffing measures (Part XI, Section 91) 2018
Communications with and services to the public (Part IV, sections 21 to 33) 2017
Advancement of English and French (Part VII, sections 41 to 45) 2017
Advancement of English and French (Part VII, sections 41 to 45) 2017
Communications with and services to the public (Part IV, sections 21 to 33) 2017
Advancement of English and French (Part VII, sections 41 to 45) 2017
Justice (Part III, sections 14 to 20),
Communications with and services to the public (Part IV, sections 21 to 33)
2016
Communications with and services to the public (Part IV, sections 21 to 33) 2013
Communications with and services to the public (Part IV, sections 21 to 33) 2013
Language of work (Part V, sections 34 to 38) 2012
General staffing measures (Part XI, Section 91) 2012
General staffing measures (Part XI, Section 91) 2012, 2011
Communications with and services to the public (Part IV, sections 21 to 33) 2011
Communications with and services to the public (Part IV, sections 21 to 33) 2011
Advancement of English and French (Part VII, sections 41 to 45) 2010
Advancement of English and French (Part VII, sections 41 to 45) 2010
Date modified:
2019-07-24