Online complaint form

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Protection of personal information

All information provided in this complaint form is confidential and handled in accordance with the Privacy Act. Personal information may be used for investigations and reports on complaints received under section 58(2) of the Official Languages Act, satisfaction surveys or consultations related to official languages by the Office of the Commissioner of Official Languages (the Office of the Commissioner). 

Whether or not you disclose your identity to the Office of the Commissioner as part of your complaint, certain information (such as your IP address, browser type or domain) is automatically collected for statistical purposes. The Office of the Commissioner only uses contact information that is voluntarily provided on the complaint form to identify complainants. IP addresses and similar identifiers are not used to identify individuals, as stated in our website terms of use on the protection of personal information.

In which official language would you have liked to receive the service? 
Does your complaint concern services to the travelling public, whether at an airport, on a plane, online or on the phone? 
Please specify